Adore By Dali | Returns Policy


Returns Policy

1. Return Window

Items may be returned within 7 days of delivery if unused, in original condition, and with complete packaging.

2. Non-Returnable Items

Customized pieces, items marked as final sale, and products with visible signs of wear are not eligible for return.

3. Return Process

To request a return, contact support through the Contact Page with your order number and reason for return.

4. Inspection & Approval

Returned items are inspected upon arrival. Approved returns are processed to the original payment method within 5 to 10 business days.

5. Damaged or Incorrect Orders

If you receive a damaged or incorrect item, notify us within 48 hours of delivery. We will prioritize replacement or refund support.

6. Related Policies

Please review our Terms & Conditions and Privacy Policy for additional details.